How can we help?

Ask about self-paced team access, assessment, training or certification. Team purchases and invitations are self-service; no sales call is required.

For account, payment, refund or privacy help, use EAIRI Support or email contact@eairi.org.

Support is monitored Monday to Friday, excluding Ontario public holidays. Our target initial response is two business days, or one business day for reported account-security and payment-access incidents. These are response targets, not a resolution guarantee or a 24/7 service.